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Terms and Conditions

Company Information

Sauvage Family Vineyard T/A Burn Cottage Vineyard
Units 3&4 , No 7 Rogers Street,
Cromwell, Central Otago 9310
New Zealand

The name that will appear on your statement will be Burn Cottage Vineyard.

Goods & Services

Burn Cottage Vineyard offers premium red wine from New Zealand, and selected T-shirts.

Orders

Burn Cottage Vineyard will only accept online orders from customers with physical delivery addresses in the countries where deliveries is possible. All prices listed are quoted in New Zealand dollars NZD$ and all orders will be processed in New Zealand dollars NZD$

All sales enquiries for wine sales to export markets should be directed to
sales@burncottage.com
ph +64 3445 3670
Fax +64 3 445 1603

Delivery Policy

Please allow up to 7 working days from date of purchase for delivery within NZ, 1-4 weeks for Australia, USA, Hong Kong, Japan, Singapore, and EU, UK 6-10 weeks.

For countries abroad we use NZ based international delivery company NZ Wine Home.

Delivery service fees cover all cost of delivery to your door. Full terms and conditions found on www.nzwinehome.co.nz.

Recipient not home

NZ: If the recipient is not home when the courier arrives, and there has been no authority / instruction from the buyer to leave the delivery on premise, a calling card will be left at the door or in the letterbox asking them to call the courier to arrange a convenient time for re-delivery or pick up from the local post office or depot. The timing for re-delivery may be affected in line with this.

For all other countries please refer to www.nzwinehome.co.nz
 

Returned Goods and Refund Policy

Should an item you receive as part of an order from Burn Cottage Vineyard contain a fault – the said product/s should be returned directly to the winery. If the product is a wine, it should be returned with remaining wine left in the bottle for analysis. A replacement bottle will be sent to the customer upon receipt of the faulty wine- no monetary refund will be offered.

Please Note: no refunds are offered if customers simply change their mind about the product purchased.

Consumer Data/ Privacy Policy

Burn Cottage Vineyard is committed to protecting your privacy. The information that we collect is only used to facilitate your transactions on our site and to enhance your overall experience with us.

We do not collect personal information about you if you only browse this website.

Please also refer to www.nzwinehome.co.nz terms and conditions.

Will Burn Cottage Vineyard disclose the information it collects to third parties?

No, and if in the future Burn Cottage Vineyard decides to link with other services that we believe you would be interested in we will ask permission of you before going forward with trustworthy third parties. If you choose to take advantage of these services, we will need your specific approval to share the personal information you have supplied to us with those third parties.

How to contact us about our privacy statement

Should you have any concerns about our use of your information please contact us at sales@burncottage.com and we will do our best to address your concerns, explain our processing or, where requested, amend our practices with respect to your personal data.

Security capabilities & policy for transmission of payment

What information do we collect and how do we use it? When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully.

How does Burn Cottage Vineyard protect customer information? When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.

Credit Card Details All credit card payments are processed securely through the DPS Payment Gateway and BNZ. Payment by credit card is the fastest way to receive your order as there is no clearance delay. Burn Cottage Vineyard does not store any credit card information on our servers.

Your Consent

By using our website, you consent to the collection and use of this information by Burn Cottage Vineyard. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

What about Cookies?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Burn Cottage Vineyard site. 

Payment Gateway Info

Our payment options presently available are limited but, most importantly, safe and secure. We offer Credit Card payments for general users. Credit Card payments are made directly through a 128 bit SSL Encryption software to ensure your personal details are kept safe. None of your payment details are stored - this ensures you will be happy with the security of your transaction.

Burn Cottage Moonlight Race Pinot Noir 2022 .... Wine Spectator Top 100 Wines of 2024 ...Complimentary NZ shipping on 6+ bottles & Great Rates to The Rest of The World.

Burn Cottage "Sauvage" Vineyard Pinot Noir 2018 - The Inaugural Release.
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We are thrilled to bring you the first release of the Burn Cottage Sauvage Vineyard Pinot Noir, from the Bannockburn sub-region of Central Otago.

There are only small volumes of this first release and we are expecting to sell out quickly.

Secure your bottles here
 
We may be totally biased but we think it’s a beautiful example of Pinot Noir from what is affectionately known as the Golden Mile in Bannockburn. It has a bright, floral aroma with notes of ripe black plums, cherries, and spice. The palate is richly textured and filled with an abundance of fleshy red/black fruit flavours that are supported by an elegant core of fine juicy tannins. We believe it will happily cellar for up to a decade.
 
The reason for this new release is fairly simple, a few years ago we began searching for a second vineyard site to complement the Burn Cottage vineyard in Lowburn. We looked into multiple options including establishing a new vineyard in another sub-region, leasing a block, or buying an established vineyard (which can be incredibly rare in this part of the world). 

After months of searching we were given the heads up about a vineyard that was coming onto the market, a Pinot Noir focussed site in Bannockburn, tucked between the MacMuir vineyard owned by Felton Road and the Mt Edward Muirkirk Vineyard. They happen to be two of our great mates and like-minded in their growing of grapes under organics and biodynamics. We fell in love with the spot and were able to negotiate the purchase during the winter of 2017.

This beautiful North East facing site on Felton Road in Bannockburn was originally named the Sluicing’s Vineyard and planted in 1999 with 5.8 ha of Pinot Noir. The site's low vigour soils are comprised of lake-bed/river silts and quartz sands, along with quartz and schist gravels, with pockets of pedogenic lime, a unique attribute of semi arid soils. Great gold country in its day and now exciting Pinot Noir growing land. After a bit of debate we decided to name this special place, the Sauvage vineyard.

Owning this new vineyard has meant that as of Vintage 2018, the Moonlight Race Pinot Noir has become 100% Estate and Biodynamically grown, with parcels of wine from the Burn Cottage Vineyard & Sauvage vineyard. It marks a truly exciting step for us, as we now have the Burn Cottage Vineyard as of vintage 2017 and the Sauvage Vineyard from 2021 accredited with Biogro Organic certification (and we are currently in the process of Biodynamic certification).

Initially, we expected to use the 2018 Vintage to simply get a feel for the style of wine that the Sauvage vineyard produced and to use it mainly for Moonlight Race. However, as many of you will know, the 2018 Vintage was Outstanding for our region. However, Claire and the winery team could see partway through harvest that the Sauvage vineyard was producing a Pinot Noir of unique character, and made a unanimous decision, that we simply had to bottle a parcel as a single-vineyard designated wine.

We are excited about our new release and look forward to sharing it with you.
 
Cheers and thank you for all your support.
 
 Marquis, Dianne, and the Burn Cottage Crew
 
PS… on a side note  we have recently secured the lease of the wonderful Luna Vineyard, which is a 2.2Ha organic certified Pinot Noir block on the corner of Bannockburn Road and Felton Road, more details to come at a later date.

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