ARE YOU OF LEGAL DRINKING AGE?

By entering this site you confirm you are of legal drinking age in your country and you have read and understood the Terms & Conditions

Terms and Conditions

Company Information

Sauvage Family Vineyard T/A Burn Cottage Vineyard
Units 3&4 , No 7 Rogers Street,
Cromwell, Central Otago 9310
New Zealand

The name that will appear on your statement will be Burn Cottage Vineyard.

Goods & Services

Burn Cottage Vineyard offers premium red wine from New Zealand, and selected T-shirts.

Orders

Burn Cottage Vineyard will only accept online orders from customers with physical delivery addresses in the countries where deliveries is possible. All prices listed are quoted in New Zealand dollars NZD$ and all orders will be processed in New Zealand dollars NZD$

All sales enquiries for wine sales to export markets should be directed to
sales@burncottage.com
ph +64 3445 3670
Fax +64 3 445 1603

Delivery Policy

Please allow up to 7 working days from date of purchase for delivery within NZ, 1-4 weeks for Australia, USA, Hong Kong, Japan, Singapore, and EU, UK 6-10 weeks.

For countries abroad we use NZ based international delivery company NZ Wine Home.

Delivery service fees cover all cost of delivery to your door. Full terms and conditions found on www.nzwinehome.co.nz.

Recipient not home

NZ: If the recipient is not home when the courier arrives, and there has been no authority / instruction from the buyer to leave the delivery on premise, a calling card will be left at the door or in the letterbox asking them to call the courier to arrange a convenient time for re-delivery or pick up from the local post office or depot. The timing for re-delivery may be affected in line with this.

For all other countries please refer to www.nzwinehome.co.nz
 

Returned Goods and Refund Policy

Should an item you receive as part of an order from Burn Cottage Vineyard contain a fault – the said product/s should be returned directly to the winery. If the product is a wine, it should be returned with remaining wine left in the bottle for analysis. A replacement bottle will be sent to the customer upon receipt of the faulty wine- no monetary refund will be offered.

Please Note: no refunds are offered if customers simply change their mind about the product purchased.

Consumer Data/ Privacy Policy

Burn Cottage Vineyard is committed to protecting your privacy. The information that we collect is only used to facilitate your transactions on our site and to enhance your overall experience with us.

We do not collect personal information about you if you only browse this website.

Please also refer to www.nzwinehome.co.nz terms and conditions.

Will Burn Cottage Vineyard disclose the information it collects to third parties?

No, and if in the future Burn Cottage Vineyard decides to link with other services that we believe you would be interested in we will ask permission of you before going forward with trustworthy third parties. If you choose to take advantage of these services, we will need your specific approval to share the personal information you have supplied to us with those third parties.

How to contact us about our privacy statement

Should you have any concerns about our use of your information please contact us at sales@burncottage.com and we will do our best to address your concerns, explain our processing or, where requested, amend our practices with respect to your personal data.

Security capabilities & policy for transmission of payment

What information do we collect and how do we use it? When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully.

How does Burn Cottage Vineyard protect customer information? When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.

Credit Card Details All credit card payments are processed securely through the DPS Payment Gateway and BNZ. Payment by credit card is the fastest way to receive your order as there is no clearance delay. Burn Cottage Vineyard does not store any credit card information on our servers.

Your Consent

By using our website, you consent to the collection and use of this information by Burn Cottage Vineyard. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

What about Cookies?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Burn Cottage Vineyard site. 

Payment Gateway Info

Our payment options presently available are limited but, most importantly, safe and secure. We offer Credit Card payments for general users. Credit Card payments are made directly through a 128 bit SSL Encryption software to ensure your personal details are kept safe. None of your payment details are stored - this ensures you will be happy with the security of your transaction.

Americas
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We have built up a network of fantastic distributors across the globe, who are all are focused on giving their customers access to wine from small and unique wineries such as Burn Cottage. If you’re a distributor in a Country/State that’s not listed below and you love working with wineries like us then feel free to contact us directly at andy@burncottage.com

USA

ARIZONA
Quench Fine Wines
2555 N Nevada St
Chandler AZ 85225                                                                                                   
Contact : Vishaka Johnson
Email: vishaka.johnson@quenchaz.com
Web: www.Quenchaz.com

CALIFORNIA
Skurnik Wines West
3053 Fillmore Street
#135
San Francisco
CA 94123
Tel: 415-805-7133
Email: dskurnik@skurnikwines.com
Web: www.skurnik.com

COLORADO
Maverick Wine Company
14704 E. 33rd Place, Unit C
Aurora, CO 80011
Tel: 303-373-5778
Fax: 303-373-5224
Contact: Doug Krenik
Email: dkrenik@maverickwineco.com

ILLINOIS
Maverick Wine Company
1101 N Ellis Ave.
Bensenville
IL 60106
Tel: 630-860-4600
Contact: Rachel Driver-Speckan
Email: rspeckan@maverickwine.com

KANSAS LDF Companies
The LDF Companies, Inc.

10610 E. 26th Circle North

Wichita, KS 67226
Email: 
ktoguchi@ldfcompanies.com
Phone: 
(316) 636-5575 Extension 2011 

(918) 437-7722 

(866) 602-0862

MASSACHUSETTS
Carolina Wine & Spirits
Contact: Maggie Dey
(Portfolio Manager)
Email: mdey@martignetti.com

NEVADA
Vin Sauvage
4050 W.Sunset Road, Suite D
Las Vegas
NV 89018
Tel: 702-212-5600
Contact: James Betts
Email: info@vinsauvage.com

NEW JERSEY / NEW YORK / CONNECTICUT
Skurnik Wines
48 W 25th St. - 9th Floor
New York
NY 10010
Email: dskurnik@skurnikwines.com
Web: www.skurnik.com

NORTH CAROLINA
Bordeaux Fine and Rare
William Bowman
Tel: (919) 850-9463
Email: williambowman@bfrwine.com
Web: www.bfrwine.com

PENNSYLVANIA
Skurnik Wines
Contact: Lauren Reches
Email: lauren@skurnik.com

TENNESSEE
Best Brands
Contact: Jason Doble
Email: jdoble@bestbrandsinc.com
Web: www.bestbrandsinc.com

Knoxville Beverage Company
1335 East Weisgarber Road
Knoxville TN 37909

Tel: 865 637 9411
Contact: Rich Dixon
Email: rich@knoxbev.com

TEXAS
Victory Wine Group
9160 Sterling St Irving
TX 75063
Contact: Bradley McBride
Email: bradley.mcbride@victorywinegroup.com
Web: www.victorywinegroup.com

WISCONSIN
Vino Veritas, Ltd.
Tel: 262-227-8164
Contact: Mark King
Email: marknking@wi.rr.com

MISSISSIPPI
BeauMad & Associates

Office Phone: 601 853 6918 

Office Fax: 601 853 6177

Cell: 601 497 3361
Contact: Tracy Barbieri Shook  
Email: tracy@beaumad.com 

MISSOURI
Appellations Fine Wines
2314 Millpark Drive
Maryland Heights, Missouri 63146
Contact: Chris Hoskins
Email: chris@appellationsfinewines.com
Tel: 314 569 5966

CANADA

ONTARIO
The Living Vine Inc.
1179A King St. W., Suite 016
Toronto
Ontario M6K 3C5
Tel: 647-519-8609
Fax: 416-531-1320
Contact: Mark Cuff
Email: mark@thelivingvine.ca
Web: www.thelivingvine.ca

ALBERTA
Crush Imports
3515 15th St. SW
Calgary, Alberta
Canada
Contact : Mark Kuspira
Email: mark@crushimports.com

BRITISH COLUMBIA
Marquis Wine Cellars
1034 Davie St.
Vancouver BC
V6E 1M3
Tel: 480-446-6052
Contact: Jon Ellison
Email: jonellison@marquis-wines.com
Web: www.marquis-wines.com

BRAZIL

Premium Wines
Rua Professor Estevão Pinto, 351
Serra, Belo Horizonte
MG, CEP 30220 060
Email: contato@premiumwines.com.br