ARE YOU OF LEGAL DRINKING AGE?

By entering this site you confirm you are of legal drinking age in your country and you have read and understood the Terms & Conditions

Terms and Conditions

Company Information

Sauvage Family Vineyard T/A Burn Cottage Vineyard
Units 3&4 , No 7 Rogers Street,
Cromwell, Central Otago 9310
New Zealand

The name that will appear on your statement will be Burn Cottage Vineyard.

Goods & Services

Burn Cottage Vineyard offers premium red wine from New Zealand, and selected T-shirts.

Orders

Burn Cottage Vineyard will only accept online orders from customers with physical delivery addresses in the countries where deliveries is possible. All prices listed are quoted in New Zealand dollars NZD$ and all orders will be processed in New Zealand dollars NZD$

All sales enquiries for wine sales to export markets should be directed to
sales@burncottage.com
ph +64 3445 3670
Fax +64 3 445 1603

Delivery Policy

Please allow up to 7 working days from date of purchase for delivery within NZ, 1-4 weeks for Australia, USA, Hong Kong, Japan, Singapore, and EU, UK 6-10 weeks.

For countries abroad we use NZ based international delivery company NZ Wine Home.

Delivery service fees cover all cost of delivery to your door. Full terms and conditions found on www.nzwinehome.co.nz.

Recipient not home

NZ: If the recipient is not home when the courier arrives, and there has been no authority / instruction from the buyer to leave the delivery on premise, a calling card will be left at the door or in the letterbox asking them to call the courier to arrange a convenient time for re-delivery or pick up from the local post office or depot. The timing for re-delivery may be affected in line with this.

For all other countries please refer to www.nzwinehome.co.nz
 

Returned Goods and Refund Policy

Should an item you receive as part of an order from Burn Cottage Vineyard contain a fault – the said product/s should be returned directly to the winery. If the product is a wine, it should be returned with remaining wine left in the bottle for analysis. A replacement bottle will be sent to the customer upon receipt of the faulty wine- no monetary refund will be offered.

Please Note: no refunds are offered if customers simply change their mind about the product purchased.

Consumer Data/ Privacy Policy

Burn Cottage Vineyard is committed to protecting your privacy. The information that we collect is only used to facilitate your transactions on our site and to enhance your overall experience with us.

We do not collect personal information about you if you only browse this website.

Please also refer to www.nzwinehome.co.nz terms and conditions.

Will Burn Cottage Vineyard disclose the information it collects to third parties?

No, and if in the future Burn Cottage Vineyard decides to link with other services that we believe you would be interested in we will ask permission of you before going forward with trustworthy third parties. If you choose to take advantage of these services, we will need your specific approval to share the personal information you have supplied to us with those third parties.

How to contact us about our privacy statement

Should you have any concerns about our use of your information please contact us at sales@burncottage.com and we will do our best to address your concerns, explain our processing or, where requested, amend our practices with respect to your personal data.

Security capabilities & policy for transmission of payment

What information do we collect and how do we use it? When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfill your order successfully.

How does Burn Cottage Vineyard protect customer information? When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access.

Credit Card Details All credit card payments are processed securely through the DPS Payment Gateway and BNZ. Payment by credit card is the fastest way to receive your order as there is no clearance delay. Burn Cottage Vineyard does not store any credit card information on our servers.

Your Consent

By using our website, you consent to the collection and use of this information by Burn Cottage Vineyard. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

What about Cookies?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Burn Cottage Vineyard site. 

Payment Gateway Info

Our payment options presently available are limited but, most importantly, safe and secure. We offer Credit Card payments for general users. Credit Card payments are made directly through a 128 bit SSL Encryption software to ensure your personal details are kept safe. None of your payment details are stored - this ensures you will be happy with the security of your transaction.

About Us
-

Burn Cottage Vineyard Property is a twenty four hectare estate in the foothills of the Pisa range in Central Otago, New Zealand. The vineyard is owned by the Sauvage family which also owns the celebrated Koehler Ruprecht estate in the Pfalz region of Germany, as well as several fine wine importing and wholesaling companies in the United States.

The Burn Cottage Vineyard property was purchased in 2002. It had been grazed by sheep for as long as can currently be remembered. There were, and are, no immediate vineyard neighbours. The site was much coveted in the region as it is sheltered from both northerly and southerly winds by large hills and forms a beautiful, protected bowl, much like a modern amphitheatre. 

Husband and wife Marquis Sauvage and Dianne Sauvage were on a return trip from the Mornington Peninsula in Australia and had decided to visit several regions in New Zealand. For some time the family had contemplated starting their own winery. Dianne and Marquis were struck by the extraordinary beauty of Central Otago and became even more impressed after tasting through the region's wines, particularly Felton Road and Gibbston Valley. They decided that they had found the place they were looking for. Marquis continued the property search with a real estate broker and came across the Burn Cottage site. As Marquis likes to say, he had visited enough great vineyards around the world and this one had the right look. Unbeknownst to the Sauvages, several prominent, local wineries and winemakers were interested in the site and had had their eyes upon it for some time. 

The property became available in January of 2002 and the Sauvages were able to purchase it at auction. 

The Sauvages contacted Ted Lemon owner and winemaker of Littorai Wines in Sebastopol, CA to seek his involvement in the project. The Sauvages were unaware at the time that Ted already had deep connections to New Zealand and particularly to Central Otago. Ted and Marquis travelled to New Zealand to see the property and Ted was sold on the idea upon the spot.